Using HTTPS instead of HTTP means that communications between your browser and a website is encrypted via the use of an SSL (Secure Socket Layer). Even if your website doesn’t handle sensitive data, it’s a good idea to make sure your websi...
We'd be sorry to see you go! If there's anything we can do to help, or change your mind, please do create a ticket (or email support@blackowl.co.uk) and we'll be in contact with you right away.
To make changes to your website hosting, domain and (if utilised) email account(s), you will need to use ‘My Black Owl’.
List copied from the WordPress Codex, available here: https://codex.wordpress.org/Uploading_Files#About_Uploading_Files_on_Dashboard WordPress supports uploading the following file types - by default: Images .jpg .jpeg .png .g...
Getting a 'mailbox does not exist' message can be frustrating, we know. In most cases, you just need to give it about half an hour. Mailbox password changes, webmail access and sending/receiving email via a mail client are all availabl...
To set up Email Forwarding, such as the email address automatically directs incoming messages to another desired email address. Make sure that you're logged into 'My Black Owl'. Select the hosting package that you want to apply the...
Every Black Owl hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure HTTPS protocol to keep your site users secure. To activate the SSL, you’ll need to make sure you’ve pointed the domain name to...
My Black Owl is a management platform available to website and email hosting customers at Black Owl. This portal enables customers to manage all aspects of their hosting account from DNS changes, to resetting email account passwords.
To gain access to these systems you must be registered for ‘My Black Owl’. For more information, please see here. Login to ‘My Black Owl‘. Navigate to the ‘Email’ section of the control panel. Click on ‘Email Accounts’ icon. Once you...
What is a CDN? A CDN (Content Delivery Network) enables your website load quickly, wherever your users are across the globe. It includes a suite of speed-boosting tools and features that will accelerate your website. Every Black Owl Hosti...
