You will need an existing email account created on the server, through ‘My Black Owl’ or our support. Use the following settings to add the email account to your client: Username: {your full email address} Password: {your passwor...
If you need to install a fresh copy of Windows 10, or run a number of major core Windows updates, you may opt to use one of the below tools. Windows 10 Media Creation Tool This is used to create installation media for new PCs, or a PC...
Now that you have set up your brand new, fancy mailbox to send and receive emails from your very own domain – you probably want to add it to your phone! This guide will walk you through the necessary steps to add that mailbox to properly s...
If you have recently amended your website, then you might need to ‘hard refresh’ your web browser to see the changes. The key combination to do that varies depending on your operating system (Windows/Mac) and web browser, the below guide s...
Microsoft 365 is fantastic, and with the cloud based offering of Exchange mail it has no doubt enabled many more businesses to take advantage of these systems at a very affordable price point. One query that we often hear at Black Owl,...
To revert from New Outlook to Classic Outlook on Windows, locate and turn off the “New Outlook” toggle in the top-right corner or within the Outlook settings menu. Restart Outlook to apply the change.
DKIM, DMARC, and SPF are key email security protocols that authenticate messages, combat spoofing, and ensure emails genuinely originate from their stated domains, bolstering trust and safety in digital communication.
The first time you use a Windows computer with uniFLOW, you will need to sign into and start the 'Smart Client' to get things working. This guide will walk you through this process.
If you forget your ID card, or need to login with your PIN for any reason - this guide will walk you through the steps.