Discover the simplicity and utility of using Microsoft Edge profiles with this easy-to-follow guide. This guide explains what Edge profiles are, why they are beneficial for individual and shared devices, and offers a step-by-step walkthrough.
Setting up NAPS2 with your scanner to begin scanning documents, photos, and more.
Learn how to add a shared mailbox in the new Outlook for Windows. This step-by-step guide helps Microsoft 365 users set up shared mailboxes like enquiries or sales, enabling seamless access and management. Perfect for team collaboration.
Unsyncing a SharePoint or OneDrive folder from File Explorer helps you manage your local storage and keeps your file system organised. Follow these straightforward steps to remove synced folders from your File Explorer.
Lost your PIN or need to register a new card? This guide will take you through the process step-by-step.
Check your inclusive minutes on Black Owl Talk via the ‘Call Credit’ > ‘Inclusive Minutes’ tab. Minutes reset on your plan renewal date. View this under ‘Account’ > ‘My Voice Plans’.
Clear up space in your mailbox by sorting emails by size, identifying large messages, and deleting what you no longer need. This quick guide walks you through the steps.
Learn what the icons next to your OneDrive files and folders mean, including sync status, offline availability, and sharing. This guide also explains the meaning of the cloud icon in your system tray or menu bar.
Learn how to securely send passwords or sensitive info to Black Owl Support using our Password Pusher tool. This step-by-step guide ensures your data is shared safely, with one-time access and automatic expiry.
Version History in Microsoft 365 lets you review and restore previous file versions, undo mistakes, track changes, and recover deleted content. Learn how to access, restore, and create new document versions while using autosave.