To gain access to these systems you must be registered for ‘My Black Owl’. For more information, please see here. Login to ‘My Black Owl‘. Navigate to the ‘Email’ section of the control panel. Click on ‘Email Accounts’ icon. Once you...
DKIM, DMARC, and SPF are key email security protocols that authenticate messages, combat spoofing, and ensure emails genuinely originate from their stated domains, bolstering trust and safety in digital communication.
Every Black Owl hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure HTTPS protocol to keep your site users secure. To activate the SSL, you’ll need to make sure you’ve pointed the domain name to...
All Black Owl hosted websites are scanned for malware automatically, daily. If we spot anything concerning we’ll get in contact with you as the account holder. Should you wish to perform a manual check on your own account, simply login...
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites....
What is a CDN? A CDN (Content Delivery Network) enables your website load quickly, wherever your users are across the globe. It includes a suite of speed-boosting tools and features that will accelerate your website. Every Black Owl Hosti...
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days. You may want to view the most recent backups of your site. To do this: Log in to My Black Owl. Head to Timeline Backup...
The Error Establishing Database Connection error means that your wp-config.php file doesn’t contain valid database credentials. Edit your wp-config.php file and you'll see the database settings section: // ** MySQL settings - You c...
How to make changes to items on your website's menu
Our nameservers (NS) are listed below, should you require these for an external domain. All our nameservers are based on Google Public DNS. ns1.blackowl.co.uk ns2.blackowl.co.uk ns3.blackowl.co.uk ns4.blackowl.co.uk
