Our nameservers (NS) are listed below, should you require these for an external domain. All our nameservers are based on Google Public DNS. ns1.blackowl.co.uk ns2.blackowl.co.uk ns3.blackowl.co.uk ns4.blackowl.co.uk
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days. You may want to view the most recent backups of your site. To do this: Log in to My Black Owl. Head to Timeline Backup...
Getting a 'mailbox does not exist' message can be frustrating, we know. In most cases, you just need to give it about half an hour. Mailbox password changes, webmail access and sending/receiving email via a mail client are all availabl...
In the event that your mailbox is near to full capacity, the Webmail interrface can be very handy. Using the Webmail interface, you can sort the emails by knowing which folder(s) are taking up valuable storage space. Firstly login to...
It's often necessary to clear up old emails - which you might need to do in the Webmail interface online. This guide will help you with the process of clearing up messages and folders from your mailboxes hosted at Black Owl.
This guide will explain how to make products in your WooCommerce store (WordPress) either visible to the public, or hidden from the public.
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites....
Having a clear and professional looking email address for your businesses general enquiries is incredibly important. Here are some suggestions of generic email account names that you might want to consider.
To create a new autoresponder, such as an 'out of office' email: Make sure that you're logged into 'My Black Owl'. Select the hosting package that you want to apply the autoresponder too and click on 'Manage'. From the list of a...
How to make changes to items on your website's menu
