Sometimes, as a hosting administrator, you might need to login to a mailbox that you have on your hosting package without the credentials (username and password). Provided that you are set up correctly on My Black Owl with your hosting pac...
Registrars (domain providers) may ‘lock’ domain names to prevent unauthorised changes from being made to the domain - often by accident. This is often referred to as 'Domain Locking' or 'Client Transfer Prohibited'. This status may be...
How do we keep our hosting environment secure?
Latest macOS at time of writing: macOS Big Sur (11.6) Now that you have set up your brand new, fancy mailbox to send and receive emails from your very own domain – you probably want to add it to your Mac! This guide will walk you throu...
It's often necessary to clear up old emails - which you might need to do in the Webmail interface online. This guide will help you with the process of clearing up messages and folders from your mailboxes hosted at Black Owl.
Using multimedia in your website can be massively useful to enhancing your content, supporting your message, and enabling visitors to access documents - such as PDF reports. How to upload media to your website Login to your websit...
Here's how to set up your hosted email on an Android phone or tablet: Please note that there are a number of different versions of Android, so these instructions may vary slightly depending on your specific device and operating system....
List copied from the WordPress Codex, available here: https://codex.wordpress.org/Uploading_Files#About_Uploading_Files_on_Dashboard WordPress supports uploading the following file types - by default: Images .jpg .jpeg .png .g...
To make changes to your website hosting, domain and (if utilised) email account(s), you will need to use ‘My Black Owl’.
