Registrars (domain providers) may ‘lock’ domain names to prevent unauthorised changes from being made to the domain - often by accident. This is often referred to as 'Domain Locking' or 'Client Transfer Prohibited'. This status may be...
If you have recently amended your website, then you might need to ‘hard refresh’ your web browser to see the changes. The key combination to do that varies depending on your operating system (Windows/Mac) and web browser, the below guide s...
While you might have lots of friends that you just cannot wait to send emails to, we do have to keep the platform safe, secure and running smoothly. So that we can do that, there are some limits on each mailbox created at Black Owl hosting...
How do we keep our hosting environment secure?
To make changes to your website hosting, domain and (if utilised) email account(s), you will need to use ‘My Black Owl’.
It's often necessary to clear up old emails - which you might need to do in the Webmail interface online. This guide will help you with the process of clearing up messages and folders from your mailboxes hosted at Black Owl.
Sometimes, as a hosting administrator, you might need to login to a mailbox that you have on your hosting package without the credentials (username and password). Provided that you are set up correctly on My Black Owl with your hosting pac...
Using multimedia in your website can be massively useful to enhancing your content, supporting your message, and enabling visitors to access documents - such as PDF reports. How to upload media to your website Login to your websit...
Here's how to set up your hosted email on an Android phone or tablet: Please note that there are a number of different versions of Android, so these instructions may vary slightly depending on your specific device and operating system....
