Sometimes, as a hosting administrator, you might need to login to a mailbox that you have on your hosting package without the credentials (username and password). Provided that you are set up correctly on My Black Owl with your hosting package, you will be able to access all mailboxes on that package.
IMPORTANT: Please ensure that you have the full consent and understanding of any user(s) before logging into their mailbox. Their mailbox may contain private and/or confidential information that may be protected by data protection regulations and/or legislation.
Logging in via My Black Owl
If you need any further assistance in connecting to mailboxes through My Black Owl, please feel free to raise a ticket with our helpdesk by emailing support@blackowl.co.uk.