In the event that your mailbox is near to full capacity, the Webmail interrface can be very handy. Using the Webmail interface, you can sort the emails by knowing which folder(s) are taking up valuable storage space. Firstly login to...
Getting a 'mailbox does not exist' message can be frustrating, we know. In most cases, you just need to give it about half an hour. Mailbox password changes, webmail access and sending/receiving email via a mail client are all availabl...
To gain access to these systems you must be registered for ‘My Black Owl’. For more information, please see here. Login to ‘My Black Owl‘. Navigate to the ‘Email’ section of the control panel. Click on ‘Email Accounts’ icon. Once you...
To set up Email Forwarding, such as the email address automatically directs incoming messages to another desired email address. Make sure that you're logged into 'My Black Owl'. Select the hosting package that you want to apply the...
DKIM, DMARC, and SPF are key email security protocols that authenticate messages, combat spoofing, and ensure emails genuinely originate from their stated domains, bolstering trust and safety in digital communication.
Find large folders in your mailbox
Having a clear and professional looking email address for your businesses general enquiries is incredibly important. Here are some suggestions of generic email account names that you might want to consider.
To create a new autoresponder, such as an 'out of office' email: Make sure that you're logged into 'My Black Owl'. Select the hosting package that you want to apply the autoresponder too and click on 'Manage'. From the list of a...