How do I create an autoresponder?

To create a new autoresponder, such as an 'out of office' email:

1. Make sure that you're logged into 'My Black Owl'.
   
   
2. Select the hosting package that you want to apply the autoresponder too and click on 'Manage'.
   
   
3. From the list of available functions, choose 'Autoresponders' under the 'Email' header.
   
   
4. On the email autoresponder screen, you can set up the autoresponder however you need. Enter the prefix of the mailbox you wish to set the autoresponder for into the 'Name' field (e.g. info for info@example.com).
   
   
5. In the further fields you can also set a subject, and body text for your autoresponder.
   
   
6. Enter the information required for the autoresponder and select 'Add Autoresponder'.

All done! Your autoresponder will now be sent as per your settings. Please note that it may take up to 30 minutes for the autoresponder to activate.

If you have any further questions or problems with this, please raise a support ticket with our helpdesk by emailing support@blackowl.co.uk.